Definitions and interpretation
Data: collectively all information that you submit to Sue Kewley T/S Rest Assured Companionship and Home Help via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection laws;
Data Protection laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR: the UK General Data Protection Regulation
Sue Kewley T/S Rest Assured Companionship & Home Help (we or us): Sue Kewley T/S Rest Assured Companionship and Home Help of 17 Hairpin Croft, Peacehaven, East Sussex, BN10 8EQ
User or you: any third party that access the website and is not either (i) employed by: Sue Kewley T/S Rest Assured Companionship and Home Help and acting in the course of their employment (ii) engaged as a consultant or otherwise providing service to Sue Kewley T/S Rest Assured Companionship and Home Help and accessing the website in connection with the provision of such services, and
Website: the website that you are currently using www.restassuredcompanionship.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions
a) the singular includes the plural and visa versa;
c)a reference to a person includes firms, companies, government entities, trusts and partnerships;
d)“including” is understood to mean “including without limitations”;
e) reference to any statutory provisions includes any modification or amendment to it;
4. For purposes of the applicable Data Protection Laws, Sue Kewley T/S Rest Assured Companionship and Home Help is the “data controller”. This means that Sue Kewley T/S Rest Assured Companionship and Home Help determines the purposes for which, and the manner in which, your Data is processed.
5. We may collect the following Data, which includes personal Data, from you:
b) contact information such as email addresses and telephone numbers; in each case,
How we collect Data
6. We collect data in the following ways:
a) data is given toes by you and
b) data a collected automatically.
Data that is given to as by you
7. Sue Kewley T/S Rest Assured Companionship and Home Help will collect your Data in a number of ways, for example:
a) when you contacted us through the Website, by telephone, post, email or through any other means;
b) when you use our services
Data that is collected automatically
8. To the extent that you access the Website, we will collect your Data automatically, for example:
a) we automatically collect some information about your visit to the Website This information helps us to make improvement to the Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Our use of Data
9. Any or all of the above Data may be required by us from time to time in onder to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a) internal record keeping;
b) transmission by email of marketing materials that may he of interest to you;
10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interest. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed 'Your rights" below).
11. For the delivery of direct marketing to you via e-mail, well need your consent, whether via an opt in or soft-opt in:
a) soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product / service, and we are marketing similar products / services.). Under 'soft opt-in" consent, we will take your consent as give unless you opt-out.
b) for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when confining by, for example, checking a tick box that we’ll provide.
c) If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed 'Your rights" below.
Who we share Data with
12. We may share your Data with the following groups of people for the following reasons:
a) our employees, agents and / or our professional advisors - be able to deliver our services;
Keeping Data secure
13. We will use technical and organisational measures to safeguard your Data, for example:
a) access to your data is controlled by a password and a user name that is unique to you.
b)we store your Data on secure servers.
14. Technical and organisational measures include measures to deal with suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org
15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsateon.e.org. Get Safe Online is supported by HM Government and leading businesses.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
18. You have the following rights in relation to you Data:
a) Right to access - the right to request (i)copies of the information we hold about you at any lime, or(ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permit to do so, we may refuse your request. If we refuse your request, we will provide the reasons why.
b) Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c) Right to erase - the right to request that we delete or remove your Data from our systems.
d) Right to restrict our use of your Data - the right to block us from using your Data or limit the way in which we can use it.
e) Right to data portability - the right to request that we move, copy or transfer your Data.
f) Right to object - the right to object to our use of your Data including where we use it for our legitimate interest.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (IC0). The ICO’s contact details can be found on their website at https://ico.org.uk/
21. It is important the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
20. We may also disclose Data to a prospective purchaser of our business or any part of it.
25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
28. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
29. This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Sue Kewley T/S Rest Assurred Companionship and Home Help by emailing firstname.lastname@example.org
This privacy notice was published on 3rd September 2021, and will be reviewed and updated annually.